Rosie Cooper MP

Working hard for the people of West Lancashire


NHS Direct Online – - the NHS’s main health advice and information website for patients and the public, is being re-launched this week with a fresh look and new features.

Rosie says:

“During the winter, illnesses are on the increase and many people need timely, accurate and reliable health information for themselves and their families. The NHS Direct website is the first place I turn to as I find it gives me what I want: quality, up-to-date advice and information that I know I can rely on and now with its new topics, tools and look, it is even easier to use."

“The site is not intended to take the place of going to your GP, it is a comprehensive mine of information that helps you understand health topics and allows you to make informed decisions about your health care.”

Ed Lester, NHS Direct Chief Executive says:

“We’ve been listening to users and drawing on their feedback, have undertaken a major redesign of the site. A key aim for us was to make the site more accessible, user-friendly and interactive, for a wide range of audiences including older and disabled people and non-English speakers. The website is already incredibly popular, with more than 1.5million visits every month, but we’re re-launching this newly designed version to remind people that the website is professional, trustworthy and a really useful source of health information and advice.”

New features on the site include:

• A ‘Mind and body’ magazine containing news and features on current health issues, and interactive health tools and quizzes.
• A new ‘feeling low’ algorithm in the self-help guide which covers common adult and child health problems.
• A new ‘body key’ index as well as an A-Z index to help navigate the health encyclopaedia of conditions and treatments.
• Improved accessibility, including the ability to change font sizes.

The NHS Direct website forms part of the NHS Direct multi-channel service, which also includes the NHS Direct telephone service and NHS Direct Interactive on digital satellite TV. Each month, more than two million people make use of these services. 

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