West Lancashire MP Rosie Cooper has been contacted by West Lancashire residents who have been led to believe that medical staff from Skelmersdale's Walk-In Centre aren't allowed to help in medical incidents that happen off the premises.
It didn't make any sense to have clinically trained professionals on hand who were said to believe that they could not cross the doorway to help.
MP Rosie has now received assurances that this isn't true and that Walk-In Centre staff can help in medical emergencies.
A letter from Jonathan Parry, Chief Executive of Southport and Ormskirk Hospital NHS Trust, states: 'Any clinically trained member of staff has a duty to help the public within the competencies of their training, when asked to assist in or outside our premises.
West Lancashire MP Rosie said:
"It appears misinformation is at the heart of this situation. So, I want to reassure residents and staff members, in the strongest possible terms that should the situation arise, clinically trained staff from the Walk-In Centre can and should assist.
"We cannot allow uncertainty to endanger lives and this should make the situation clear once and for all.”