Rosie Cooper MP

Working hard for the people of West Lancashire

15/08/2014 - Rosie Cooper MP demands answers from Ambulance Serv

 

West Lancashire MP Rosie Cooper is expressing concern at the North West Ambulance Service after two issues in recent weeks of delay or refusal in dispatching of an ambulance.

 

In the first incident, a constituent was forced to wait over two hours for the arrival of an ambulance, and when the paramedic did arrive, he was appalled that he had not been sent earlier given her condition.

 

In the second incident, after speaking to the patient over the phone, the Service refused to send an ambulance, despite repeated requests, and suggested that the patient’s partner call the doctor instead.

 

Upon visiting the doctor less than two hours later, the doctor immediately called an ambulance and the patient was admitted to hospital. They died less than 48 hours later.

 

Rosie is concerned that government cuts may be forcing the service to be extra vigilant in the dispatching of ambulances, which in cases can actually lead to fatalities.

 

Rosie Cooper MP said:

“It is absolutely unacceptable for these delays to happen.

 

“It is shocking to hear of the recent case of a death which may have been avoided had the North West Ambulance Service responded differently to that call.

 

“My thoughts are with the family of the deceased, but ultimately, we need to ensure the North West Ambulance Service Trust learn from this to ensure this never happens again.

 

“Another constituent of mine recently has been luckier in eventually getting a paramedic sent out after over two hours waiting, but this just shows that there are serious questions that need to be asked of the ambulance service and their ability to get to people who need them in a timely way.

 

“These appalling incidents are not acceptable whatever the reason, be it government cuts or lack of staff and vehicles.

 

“I am currently writing to the Trust to investigate these matters and am meeting the CEO in September to discuss what improvements must be made.”

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