Local MP Rosie Cooper has been working to resolve residents’ queries about the new demand responsive taxi service that takes residents of Great Altcar, Downholland, Haskayne, Barton and Halsall into Ormskirk.
Local residents questioned why the taxi does not follow the advertised route and there was confusion over the correct telephone to use when booking the service. Rosie raised the residents concerns with Lancashire County Council who are responsible for the taxi service.
The advertised route is to show local residents where they could be picked up locally. The taxi service only collects pre-booked passengers rather than following a specific route on a pick-up and drop-off basis as a bus service. The taxi service will take the quickest route between each of the pick-ups.
There has also been a change to the service as the Park Road bus stop in Ormskirk has become a terminal point instead of the bus station.
“This is a fantastic new service that provides the people of Downholland, Haskayne and surrounding areas with a way of getting to their appointments or going into Ormskirk on market days. As with any new service there have been teething problems particularly ensuring passengers have the correct information.”
“I hope this service will be well-used by local people who were reliant on public transport. A demand-responsive taxi service gives people the chance to get out and about.”
Rosie has received assurances from Lancashire County Council that appropriate training is being provided and all households in the area covered by the taxi service will receive a leaflet advertising the new service.