Rosie Cooper MP

Working hard for the people of West Lancashire

29/03/07 Rosie comments on proposal to outsource from Southport

MP Rosie says:

“I can hardly believe that anyone could consider such a crazy idea. As it isn’t 1st April, it must be March madness”

“Companies across the UK are bringing back their call centre operations from places like India because of the differences of culture and understanding. It is one thing to try and sort out your phone and utility bills with an overseas call centre it is quite another when you are dealing with people’s health. The hospital trust is accountable to the people; this ridiculous idea can’t possibly go ahead.” 

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