West Lancashire MP Rosie Cooper has written to West Lancashire Borough Council requesting that they review payment methods for residents without credit or debit cards wanting to use the bulky household waste collection service.
The issue came to light that the council only accepts payment by credit or debit card after an elderly resident was prevented from using the bulky household waste collection service. The constituent wanted to pay the £15.00 charge by cash or cheque but was not offered the option.
MP Rosie has written to the council leader on this matter asking for payment options to be considered to ensure residents aren’t disadvantaged or prevented from accessing council-provided services.
MP Rosie said:
“I know there is a real push for everything to be done online or payments by card, which is fine for a lot of residents.
“However not everyone has a debit or credit card and not everyone has access to the internet or can use a computer.
“They shouldn’t be disregarded or disadvantaged on that basis. For this reason I have written to the council leader to ask him how we can ensure local residents wanting to pay by cash or cheque can do so.
“One of the issues is the previous Conservative administration closed the cash offices.”