West Lancashire MP Rosie Cooper has been contacted by residents concerned about their Virgin Care appointments being booked in for times which the building isn’t even open.
Patients have been booked in for appointments at Hants Lane Clinic in Ormskirk for as early as 8.50am and 8.55am but the clinic does not even open until 9am.
The concern raised with MP Rosie was with Virgin Care and what they might be promising as a care provider to win contracts.
West Lancashire MP Rosie Cooper said:
“It seems a ridiculous situation where residents are booked in for important healthcare appointments when either whoever is doing the bookings doesn’t know when the clinic is open or they’re knowingly booking appointments outside of opening times.
“I have contacted the CCG and Virgin Care as well as the Department for Health and Social Care to report this matter and clear up this situation.”