There were nearly 2,500 dog attacks on Royal Mail’s postmen and women last year. Although the 2019/2020 figures represent a slight but welcome 2% dip, this still equates to around 47 attacks every week across the UK, with some leading to a permanent and disabling injury.

Last year 27 postmen and women were attacked when out delivering the post in the West Lancashire constituency.

During Dog Awareness Week (6-10 July), the company is appealing to dog owners to ensure they understand the often devastating impact of dog attacks on postmen and women and take proper measures to ensure their pets pose no threat to postal workers through responsible dog ownership.

Royal Mail knows that dogs are not inherently dangerous. But, even the most placid animal can be prone to attack if it feels either it or its territory is being threatened. This year Royal Mail has partnered with dog behavioural expert, Leon Towers, to provide tips and advice for dog owners on problematic dog behaviour patterns

In the last year, over 1,600 (78%) of dog attacks on postal workers happened at the front door, in the garden or in the street. We are appealing to all dog owners to ‘think TWICE’ when they open the door as the postman or postwoman calls.

Royal Mail is committed to ensuring the welfare and safety of our people who provide a valuable service to our customers across the length and breadth of the UK and in every community.

West Lancashire MP Rosie Cooper is supporting the campaign, she said:
“With 27 attacks recorded across the West Lancashire constituency last year on postmen and women I am once again supporting Royal Mail’s Dog Awareness Week.

“Dog attacks are a significant issue faced by postmen and women, members of the public and indeed by myself and my volunteers when out leafleting.

“Royal Mail and CWU are doing a fantastic job promoting responsible dog ownership and I fully support this important campaign.”

Dr Shaun Davis, Royal Mail Group Global Director of Safety, Health, Wellbeing & Sustainability said:
“The safety of our people is of paramount importance and never more so than now as we continue to support the communities we live and work in. The coronavirus pandemic has placed an increasing reliance on our people to bring much needed supplies to and from our customers’ homes and businesses.  I am pleased to see a slight decrease this year, however it is still an alarmingly high number. 47 dog attacks per week means seven per day over a six day working week. This continues to be a figure we must focus on reducing, and we ask our customers to help us with this as they have done to date.”

Communication Workers Union, National Health and Safety Officer Dave Joyce said:
“We are appealing to all customers who are dog owners to work with us and ‘think TWICE’ when the postman calls. Put the dog away in a secure room before opening the door to collect deliveries.”

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