West Lancashire MP Rosie Cooper is reminding constituents who need to isolate due to Covid and miss work as a result, to make use of the NHS 111 online Isolation Note Service.   

The Isolation Note Service was launched to provide employees with evidence to cover a period of absence due to coronavirus. This may be because the employee must self-isolate because they have symptoms or share a household with someone who is symptomatic and self-isolating. The Isolation Note can then be used as evidence for absence from work, to avoid patients visiting their GP practice unnecessarily  

However, this online only service means those without internet access don’t have the same ease. MP Rosie tabled a Parliamentary Question to the Health Secretary asking that new proposals be brought forward for those without internet.   

West Lancashire MP Rosie Cooper commented:
For those who are forced into a position where they cannot go to work due to Covid then they are able to visit 111.nhs.uk/isolation-note and have one sent to them or directly to their employer.   

“Sadly, the system doesn’t currently provide for those without internet access, an issue I raised directly with the Secretary of State for Health and Social Care.   

I have been assured however that those people can ask family, friends or a trusted third party to obtain the isolation note on their behalf. A trusted third party could include your local GP for example.   

“I will continue however to press for Government to provide a phone option so those without internet or without the technical ability, to be able to just phone up and be supported through the application by a human being!” 

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