Retail trade union Usdaw has welcomed today’s announcement of a ‘Violence and abuse towards retail workers’ inquiry by the House of Commons Home Affairs Select Committee. Yesterday the union secured 100,000 signatures on a ‘protect shopworkers’ petition that should now trigger a parliamentary debate.

Launched by shopworkers’ trade union leader Paddy Lillis, the petition can still be signed at It is backed by 23 major retailers and the industry’s leading trade bodies, with research by the Co-op showing its aims have public support as well.

Last October Usdaw, British Retail Consortium, Association of Convenience Stores and the Federation of Independent Retailers jointly wrote to the Chair of the Home Affairs Select Committee, Yvette Cooper MP, to call for an inquiry into the growing problem of violence and abuse against shopworkers.

Paddy Lillis, Usdaw General Secretary says:
“This is turning into a good week for our members, in terms of tackling the appalling violence, threats and abuse that they all too often suffer. We were delighted to yesterday secure the necessary signatures on our petition to trigger a parliamentary debate. This new select committee inquiry, which we called for, is a very welcome opportunity to evidence the need or a ‘protection of shopworkers’ law.

“It has been a terrible year for our members, with incidents of abuse doubling during the pandemic. Retail workers, their friends, family and loved ones, are saying loud and clear that enough is enough, abuse should never be just a part of the job.

“We were deeply disappointed by the Government’s initial response to the petition, offering little more than sympathy. Unfortunately, they also objected to the Alex Norris’ protection of shopworkers bill in the House of Commons. So we are now looking for MPs to get behind retail staff, who are key workers providing essential services, and help turn around the Government’s opposition.

“Usdaw will respond to this ‘call for evidence’ and encourage our members on the frontline of retail to participate in the survey. Shopworkers have a crucial role in our communities and that role must be valued and respected, they deserve the protection of the law.”

Usdaw (Union of Shop, Distributive and Allied Workers)is the UK’s fifth biggest trade union with over 400,000 members. Membership has increased by more than one-third over the last couple of decades. Most Usdaw members work in the retail sector, but the union also has many members in transport, distribution, food manufacturing, chemicals and other trades.

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