Following the decision by West Lancashire Clinical Commissioning Group to transfer responsibility of the Prescription Ordering Direct (POD) service back to GPs, Rosie Cooper MP said:
“Residents will be pleased to hear that the CCG has finally returned repeat prescription ordering back into the hands of the GP Practices.
“Ever since it was introduced in 2017, I have received a consistent stream of serious complaints about the POD. Difficulty getting through to the call centre, lost prescriptions and even clinical decisions made by the unseen administration unit left patients very frustrated.
“A disconnected and faceless administration unit is no place to be dealing with people’s medical prescriptions. I am grateful that the CCG have put patients first and are ending this cost cutting endeavour”