Rosie Cooper MP has demanded answers about Beacon Primary Care for removing a 91 year old woman from their register leaving her without any means to get her essential prescriptions renewed.
The woman contacted Rosie’s office, scared that she would soon run out of the medication, saying the practice were refusing to assist her as she was no longer a patient.
Rosie Cooper MP said:
“That the Practice could remove a clearly vulnerable patient from their register without securing her ongoing medical needs and future prescriptions is very concerning.
“When I tried to assist this woman by reaching out to the practice, both the Practice Manager and Deputy had automatic replies on their email suggesting they were both on leave and recommending that people call the practice number.
“Calling the practice number didn’t help, as each time we did it was engaged! Thankfully West Lancs CCG were able to step in and immediately assist the patient and get her prescription sorted, but it shouldn’t have to come to that!
I am deeply concerned that GPs Surgeries are becoming increasingly difficult to get through to. The Health Service has been strained throughout the pandemic, but that should not mean that legitimate health concerns go unheard!”