Food parcels and vulnerable people: Please visit to register for the support that you need. This includes help with food, shopping deliveries and additional care you might need.

West Lancs Together: Helping you if you are vulnerable
Free-phone helpline 0800 616 667.
Opening hours: Monday – Friday 9am-5pm

For official updates advice on Coronavirus please visit

For information on the Scientific Advisory Group for Emergencies (SAGE): Coronavirus (COVID-19) response click here:

Check the NHS website if you have symptoms

For Lancashire County Council information visit

For West Lancashire Borough Council information visit

Updates from Lancashire Resilience Forum can be found on twitter at

For West Lancashire Clinical Commissioning Group information visit

For Southport and Ormskirk Hospital information visit

Guidance for employees, employers and businesses

Where employees have concerns about their working arrangements during this exceptional period, the Department for Business, Energy and Industrial Strategy encourage them to speak to their employer and work with them to adhere to the guidance. If individuals need advice they should approach ACAS where they can get impartial advice about in-work disputes. The ACAS website is at

For information about support for business, please go to the Government’s Business Support webpage here

For details on the Coronavirus Business Interruption Loan Scheme visit

Turn2us is a national charity that provides practical information and support to people facing financial crisis. Their website includes a
·         Benefits Calculator so that people can work out what they are eligible for (coronavirus updated)
·         Grants Search – containing over 1,700 charitable grants searchable by profession, health condition, location and age)
·         Information pages on benefits and grants (including additional rights due to coronavirus)
In addition they offer a helpline to people who are digitally excluded:
·         0808 802 2000 (Mon-Fri 8:00-18:30, Sat 9:00-13:00)

If you’re abroad and you want to return to the UK visit

If British people want to get directly in touch with the FCO, contact details to reach Embassies and, high commissions and consulates are found at

The following link provides guidance on visa queries and is being regularly updated:

We have also created a page that contains links to all Covid-19 visa and immigration related content:

The latest Government guidance on holiday parks and caravan sites is available at

The full package available to renters and landlords can be found at

You can read about NHS free parking here

The full guidance for those considering moving house can be found at

For guidance on Free School Meals and voucher scheme visit or

For TrussellTrust foodbank deliveries for vulnerable households or if you need emergency support click

For guidance for parents concerned about coronavirus, with tips on where to go for help and advice, as well as specific resources to aid mental and emotional wellbeing click There is also the option to chat to parenting coaches online, and to read articles featuring suggestions for keeping children of all ages engaged and entertained at home.

The Solicitors Regulation Authority and other legal regulators run the Legal Choices website which provides information on consumer rights at and salaries and sickness at

Up to date information on the small business loan and other support packages can be found via the Lancashire Enterprise Partnership website at

The Big Support , run by Small Business Britain, (#thebigsupport) campaign is directing businesses to business and mental health support including:

Mental health support:

Ferrero UK are running a Joy of Moving initiative, to help children across the UK to stay active at home during the coronavirus lockdown, which you can visit here:

Money Saving Expert have produced a number of guides which can be viewed here:

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